Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Los Angeles

These are the results for consumer specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.

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Legal Assistance

• Los Angeles County Bar Association
  The Los Angeles County Bar Association offers referrals to private attorneys for all areas of law. A Service representative can arrange a free 30 minute consultation with a qualified pre-screened attorney for members of the public. The phone number to call is (213) 243-1525. You can also visit http://www.smartlaw.org. (Los Angeles, CA)
  
• Shepherd, Finkelman, Miller & Shah, LLP
  This is the website for Shepherd & Finkelman, LLP, a law firm that often represents consumers in class action suits. Site includes a glossary of terms used in class action lawsuits and a description of how class action lawsuits work. View the website for more offices throughout the US. (Los Angeles, CA)
  
• State Bar of California
  The State Bar is a public corporation within the judicial branch of government, serving as an arm of the California Supreme Court. All State Bar members are officers of the court. Membership in the State Bar of California affords attorneys the right and privilege of practicing law in this state. The bar’s integrated network of functions and services—many of them mandated by law—protects the public… (Los Angeles, CA)
  

Money Management

• Fannie Mae
  Fannie Mae provides financial products and services to help low-, moderate-, and middle-income families to buy homes. Site includes a calculator to help you figure out the total costs of a mortgage. (Los Angeles, CA)
  

Moving

• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (Los Angeles, CA)
  

Privacy

• CALPIRG Privacy Rights Program
  The California Public Interest Research Group’s website devoted to privacy rights. Includes resources for victims of identity theft, suppport group information, and fact sheets about how to prevent identity theft. (Los Angeles, CA)
  

Safety

• California Highway Patrol (CHP)
  Field offices can determine if automobiles meet the state's safety, noise or smog regulations. Consumers with questions regarding their vehicles should call a local field office. Check telephone book for locations throughout the state. (Los Angeles, CA)
  
• Little Tokyo Service Center
  Provides counseling, information and referral services. Their Housing & Real Estate Development program develops affordable housing units. (Los Angeles, CA)
  

Telephone

• California - Public Utilities Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Los Angeles, CA)
  
• Search to Involve Pilipino Americans (SIPA)
  Call for information and referrals for questions regarding telecommunications. Also provides social services. (Los Angeles, CA)
  

Travel

• California Highway Patrol (CHP)
  Field offices can determine if automobiles meet the state's safety, noise or smog regulations. Consumers with questions regarding their vehicles should call a local field office. Check telephone book for locations throughout the state. (Los Angeles, CA)
  

Utilities

• California - Public Utilities Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Los Angeles, CA)
  
• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (Los Angeles, CA)
  

Utilities Commissions

• California - Public Utilities Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Los Angeles, CA)
  
• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (Los Angeles, CA)
  

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